Refund & Cancellation Policy

1. Wallet Recharges

• All wallet recharges made by Drivers via the integrated Cashfree Payment Gateway are intended for platform subscription use.
• Unused wallet balances can be refunded to the Driver's verified bank account upon a formal "Account Termination" request, subject to a 5% administrative and payment gateway processing fee deduction.

2. Subscription Deductions

• The daily PAY-AS-YOU-GO subscription fee (ranging from ₹10 to ₹50 based on vehicle category) is only deducted upon a successful trip completion. Once deducted, the daily or monthly subscription fees are non-refundable.

3. Cancellation Fees

• The ₹20 cancellation fee applied due to negligence or unforced cancellation by either party is non-refundable once the grace period of 5 minutes is exceeded.